Last updated: November 2026
Booking & Cancellation Terms
Please read these terms before making a booking with Wheelie Clean Bins. By booking a service you agree to the following.
Bookings
Bookings can be made via our website enquiry form, by email, or by phone. A booking is confirmed once you receive a confirmation from us. We reserve the right to decline a booking at our discretion.
Access to bins
Please ensure your bins are accessible on the agreed service date. If we are unable to access your bins due to locked gates, parked vehicles, or other obstructions, we may be unable to complete the clean and a call-out charge may apply.
Cancellations by you
If you need to cancel or reschedule, please give us as much notice as possible and at least [X hours/days] before your appointment. Cancellations made with less notice may be subject to a cancellation fee. Please contact us at wheeliecleanbinswsm@gmail.com to cancel or reschedule.
Cancellations by us
In the unlikely event we need to cancel your appointment — for example due to equipment failure or severe weather — we will contact you as soon as possible and arrange an alternative date at no extra charge.
Regular contracts
For regular scheduled cleans, please give us [X days/weeks] notice if you wish to pause or cancel your contract.
Payment
Payment terms will be confirmed at the time of booking. We reserve the right to charge for missed appointments where insufficient notice has been given.
Contact
If you have any questions about these terms, please contact us at wheeliecleanbinswsm@gmail.com.